Turtle Beach Reviews

4.6

/5.0

21 customer reviews

5

icon

19

4

icon

0

3

icon

0

2

icon

0

1

icon

2

90 %

reviewers recommend

Turtle Beach

Turtle Beach, known for its gaming headsets and audio accessories, is rated 4.6 out of 5. The rating reflects how gamers and audio enthusiasts view their experience with Turtle Beach. Reviews of Turtle Beach are verified before publication.

icon

How would you rate Turtle Beach?

21 Reviews on Turtle Beach

by Pat Garcia

Sep 14, 2022

Clueless customer service

Bought an Atlas Pro headset and 10 months later the sound was distorted or gone completely. The fault was around the jack connector so loose or broken wiring most likely. Contacted Turtle Beach who sent me a link to an article for microphone faults, I couldn’t open the link as it required sign in details. I replied to say that the microphone was not the problem and got a lengthy reply explaining how to fix my microphone problem. Contacted Amazon who agreed to issue me with a refund for the headset. The Atlas Pro has a detachable jack connector, if they had just sent a replacement for this I’d still be using the headset. Hopeless customer service.

by Hopkins931

Jul 30, 2022

Its been a few months

Its been a few months. I had great experience with turtle beach customer services. The product i recieved through them is still in working order and connects without issues. Im still a happy customer.

by Gilbert771

Jun 29, 2022

Fantastic customer service!

I would just like to say that the turtle beach team are superb in what they do and go above and beyond for all their customers! My reasoning for this, is that my headset wouldn’t charge as a fault had occurred. I thought I would have to pay another £130 for a new one. However, I messaged the team if it was possible for a replacement and within three days, a replacement was sent in superb standard! I would highly commend the customer service team for this amazing service! Thank you!

by Marilyn551

Jun 25, 2022

great support

great support. I love the brand andI´m sticking with it.

by Kelly Wilson

Jun 24, 2022

Very fast delivery

Very fast delivery. Great headset. Brilliant service.

by Aubrey Rivera

Jun 22, 2022

The people I was in contact with…

The people I was in contact with through email were nice and helped me get a replacement fast.

by Castillo978

Jun 22, 2022

Excellent Service

The help I received was quick and on point!

by Webb150

Jun 22, 2022

Very good

did amazing, sent me a brand new headset for free since my last one broke

by Rhonda494

Jun 21, 2022

THE SERVICE WAS QUICK AND EASY.

THE SERVICE WAS QUICK AND EASY.
I WAS VERY VERY PLEASED AND HAPPY!!
THE REPRESENTATIVE WAS KNOWLEABLE, FRIENDLY AND EXTREMELY HELPFULL BUT MOST IMPORTANT VERY RESPONSIVE.

by Hansen725

Jun 21, 2022

Quick and easy.

Quick and easy.

Turtle Beach Q&A

icon

Submit your question

Ask a Turtle Beach question and get answers!
icon

138 Coupons Available

All Coupons

icon